|
Pages: 1 |
2 |
3 |
4 |
5 |
6 |
|
|
»
SuportMan |
|
|
SupportMan is a simple support request tracking
script. It allows for users to submit problems
with their hosting accounts and allows
administrators to easily see what needs to be
done. This script generates unique ticket numbers
for each request and allows administration to
assign a support tech to each ticket individually,
update requests easily, mail request submitter
with the actions taken automatically, mail any
user in the system from the admin panel easily.
System automatically emails submitter with results
of their submission |
|
|
Free Version: n/a Platform(s): linux, freebsd |
|
|
|
|
»
@1 Helpdesk XP Perl |
|
|
A web-based
helpdesk system. It supports file attachments,
hidden remarks, priority marking etc. Unlike other
similar products, this script does not use the
conventional "assign/completed" method to close
past tickets. Instead, it uses an intelligent
method to sort/rank inquiry tickets. You can even
tell whether your replies have been read by the
visitors. It is now FREE |
|
|
Free Version: 1.2 Platform(s): linux |
|
|
|
|
»
ActivDesk SQL |
|
|
ActivDesk SQL is a feature rich web based help/support
desk system. In today's information age, your
customers deserve and demand great customer
support. ActivDesk has been designed for this from
start to finish, no matter how demanding the task.
Manage support requests & questions from customers
with ease in an organized and professional manner.
ActivDesk also eliminates any spam related
problems when dealing with customers or potential
customers. It comes with fully customizable
customer control panels, admin panel, support
staff access levels, knowledge base functionality
and many more |
|
|
Commercial Version: 1.0.0 Platform(s): linux, windows, freebsd |
|
|
|
|
»
SunnyScript's MessageSuite (plus) |
|
|
Affordable feature-rich mail and trouble ticket (helpdesk)
software to improve your customer relationship
management, pre-sale and support inquiries or to
organize your company's communication flow. Some
of the features: Online/offline communications
supported; mail import and management via POP3
accounts; supports attachments; online chat for
live support from your website; multiple staff
members, topic categories and user groups; FAQ and
Knowledgebase solutions powered by a fuzzy-logic
search (reduces workload); advanced permission
management; customizable staff panel and user
lounge; auto-answering of incoming inquiries to
relief support staff; and much more ! Please visit
our website for detailed information |
|
|
Commercial Version: n/a Platform(s): linux, windows, freebsd, sun |
|
|
|
|
»
TechDesk |
|
|
TechDesk makes life a little easier for technical
support teams. It is an easy way to store all of
your customer's data efficiently & for very fast
retrieval whenever you need it! It's 100% template
driven for an easily-changeable interface |
|
|
Commercial
Version: n/a Platform(s): linux |
|
| |
|
Pages: 1 |
2 |
3 |
4 |
5 |
6 |